QuickTransfer usually fails because the phone's Wi-Fi, Bluetooth or location is off, the phone is still holding onto another network, or another phone already grabbed the drone's Wi-Fi. DJI's fixes: turn on Wi-Fi, Bluetooth and location, restart the phone and drone, and rename the drone's Wi-Fi network in DJI Fly. On Android, try the fixed 2.4 GHz band. On iPhone, reset network settings as a last resort.
How QuickTransfer connects
QuickTransfer links your phone directly to the drone over Wi-Fi, using Bluetooth to find it, and downloads full-quality files without the controller. DJI supports it on the Neo, Neo 2, Flip, Mini 3, Mini 3 Pro, Mini 4 Pro, Mini 5 Pro, Air 3, Air 3S, Avata 2, Mavic 3 series and Mavic 4 Pro. The first time you connect, press and hold the drone's power button to confirm (two seconds on most models, three on the Mini 5 Pro).
Mini 3: press the power button three times quickly after the self-check to switch to QuickTransfer mode. The status light blinks blue.
Fixes for Android
- Turn on Wi-Fi, Bluetooth and location. Some phones have a separate Wi-Fi permission for each app; allow it for DJI Fly.
- Try Fixed 2.4 GHz: DJI Fly home > Profile > Settings > QuickTransfer Band. DJI says if this fixes it, your phone's 5 GHz Wi-Fi doesn't cover 5.8 GHz. Not every phone shows this option.
- Restart the phone and the drone.
- Rename the drone's Wi-Fi. Connect once through the controller, then ··· > About and change the aircraft name or Wi-Fi name. Restart and try again.
- If it keeps dropping, DJI suggests turning off WLAN+, WLAN security checks and smart network switching, which make the phone jump back to your home Wi-Fi.
Fixes for iPhone
- Turn on Wi-Fi and Bluetooth. DJI requires iOS later than 15.4.1 for stable connections.
- Restart the iPhone and the drone.
- Rename the drone's Wi-Fi in DJI Fly, as above.
- Try starting the motors once with the controller, then try QuickTransfer again.
- Last resort: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This deletes saved Wi-Fi networks and passwords.
"Drone might be occupied by other devices"
Another phone that connected before is probably still holding the drone's Wi-Fi. Turn off Wi-Fi on that phone or forget the drone's network. If you can't find it, rename the drone's Wi-Fi in DJI Fly and reconnect.
Mini 3 Pro on iPhone
The Mini 3 Pro works like the Mini 4 Pro: hold the power button for two seconds the first time to confirm. If it won't connect, update DJI Fly, update the DJI RC's firmware if you use one, and rename the Wi-Fi. DJI's tip to start the motors once with the controller before retrying applies on iPhone.
Still not working?
Download through the controller instead, or put the microSD card in a reader. See how to transfer photos from a DJI drone. Model pages: Mini 3, Mini 4 Pro and Neo. If nothing connects after these steps, contact DJI.
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