DJI Air 3 QuickTransfer usually fails for one of three reasons: Bluetooth, Wi-Fi or location services are off on the phone, you're trying it from a DJI RC 2 (which doesn't support it), or you skipped the first-time confirmation on the drone's power button. Fix those and it connects in seconds.
What QuickTransfer is
QuickTransfer links your phone straight to the Air 3 over Wi-Fi so DJI Fly can download photos and video without the controller. DJI rates it at up to 30 MB/s on 5.8 GHz, dropping to 6 MB/s on 2.4 GHz. You don't type a Wi-Fi password in phone settings: DJI Fly handles the connection.
How to connect (two ways)
Without the controller:
- Power on the Air 3 and wait for the self-check to finish.
- Turn on Bluetooth and Wi-Fi on the phone (and location services).
- Open DJI Fly. A prompt to connect to the aircraft appears. Tap Connect.
- The first time, press and hold the aircraft's power button for two seconds to confirm.
With the phone on the RC-N2:
- Keep the drone connected through the controller with the motors off.
- Turn on Bluetooth and Wi-Fi on the phone.
- In DJI Fly, open playback and tap the QuickTransfer icon in the upper right.
If it won't connect
- Check all three phone settings. Bluetooth, Wi-Fi and location services must all be on. On iPhone and Android, also allow DJI Fly to use location and Bluetooth in the app permissions.
- Using a DJI RC 2? The RC 2 does not support QuickTransfer. Use a phone, or copy files from the microSD card.
- Confirm on the drone. If you didn't hold the power button for two seconds on the first connection, the pairing never completed. Restart and try again.
- Restart everything. Power cycle the drone, force-close DJI Fly, and toggle the phone's Wi-Fi and Bluetooth.
- Update. Install the latest DJI Fly and aircraft firmware.
- Forget the old network. If the phone tries to join a saved Air 3 network on its own, forget it in Wi-Fi settings and let DJI Fly reconnect.
If it's slow
- Your phone may not support 5.8 GHz Wi-Fi, so it falls back to 2.4 GHz and 6 MB/s.
- Move away from routers, Bluetooth speakers and headphones. DJI specifically names them as interference sources.
- Keep the phone close to the drone with nothing between them.
- Large files such as 4K/100fps clips take time even at full speed.
Other ways to get your files
Pop out the microSD card and use a card reader, or connect the Air 3 to a computer with a USB-C data cable. If QuickTransfer still fails after all of the above, see the general DJI QuickTransfer troubleshooting guide or our Air 3 connection guide.
Thinking about the newer model? The Air 3S can use QuickTransfer while asleep, without fully powering on. Details are in the Air 3 guide.
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